Privacy policy

Data controller

Data collected

Data may be collected when you contact the practitioner, request an appointment or use the website. This may include your name, phone number, email address, appointment preferences, message content and technical data generated by website access.

Purpose

Data is used to respond to requests, organize appointments, manage administrative follow-up, improve the website and comply with legal obligations.

Internal website statistics

The website uses internal statistics to understand page views and general interactions such as appointment requests or clicks on information sections. These statistics do not store the visitor’s IP address in clear form; a hashed identifier is used for basic audience measurement.

Retention and recipients

Data is kept only for as long as necessary for the purpose for which it was collected and for compliance with applicable legal obligations. Messages may be exchanged through WhatsApp, email or phone. Links to WhatsApp, Google Maps and other external services lead to third-party websites or applications governed by their own privacy policies.

Your rights

Under applicable data protection law, you may request access, rectification, erasure or restriction of your personal data where legally applicable. To exercise your rights, write to hypnose@idoru.eu. You may also lodge a complaint with CNIL: www.cnil.fr.

Cookies and updates

The website does not use advertising cookies. If non-essential analytics or embedded-service cookies are added later, this policy will be updated and consent will be requested where required.